Despite technological advances changing the work environment, a new report shows that the need for effective team management remains constant.

Effective teams create effective outcomes, but a recent publication from Plan view found that many project managers report problems with work collaboration resulting in negative business impacts. More professionals have found themselves in project management positions, sometimes when they don’t plan on it.

Despite not having the formal title, training, or credentials of a project manager, chances are you may still be expected to manage projects. According to the report, two-thirds of professionals noted that they manage projects as part of their official responsibilities—even though they don’t carry the project manager title. Additionally, some 20% of respondents defined themselves as “accidental” project managers. These are people who find themselves managing projects on top of their daily responsibilities.

These increased responsibilities could also be due to the growing need to create revenue producing products, services, and customer experiences. According to the report, Project Management Offices (PMOs) govern 72% of respondents’ projects. The report noted that this governance could create another issue for project managers whose teams are struggling with collaboration and may not understand the role of a PMO.

Communication issues dominate the list of collaboration hurdles – here are the top five challenges:

Too many emails- 52%
Poor communication between team members (48%)
Lack of Effective project management tools (37%)
Time consuming to report on project status (34%)
Ineffective communication with external project contributors (33%)

Despite reporting email as the biggest collaboration hurdle, the report found that respondents also named it their no. 1 collaboration tool. Legacy tools are still appearing in the work environment. Here is the list of the top four forms of communication that professionals use in project management:

Email (93%)
Audio conferencing (75%)
Web conferencing (73%)
Spreadsheets (70%)

On top of this, the report found five other things that respondents believe are essential to project management success: Project planning (69%), a dashboard to track multiple projects (66%), document sharing (63%), ability to include external collaborators in projects (59%), and visual task management (56%).